Nationwide, rideshare services offer an important means of reliable, affordable, and efficient transportation for a diverse range of people. But for many blind or low vision riders with guide dogs, access to these services is frequently denied by drivers who refuse to allow service animals in their vehicles.
Pine Tree Guide Dog Users has developed the following materials to help increase awareness about this troubling issue, and to promote full and equal access for passengers who travel with guide dogs.
General Overview: Rideshare Discrimination against Blind Riders with Guide Dogs
This document briefly summarizes the various aspects of rideshare discrimination and provides links to supporting materials for further investigation. Topics include reasons rideshare drivers use to deny service to guide dog teams, how these refusals impact the lives of people with visual disabilities, discrimination statistics, and more.
Educational Flyer: What Rideshare Drivers Need to Know About Guide Dogs
This fun, easy to read flyer, told from the perspective of a guide dog, is intended to help drivers learn more about guide dogs and what to expect when transporting these highly trained animals in their vehicles. The flyer is available in English, Spanish, and French. Supplemental information about the flyer’s key points is also available.